Privacy Policy
Last updated: July 2026
Who We Are
This Privacy Policy explains how Zorro Lighters Shop collects, uses, stores, and protects customer information when you visit or make a purchase from our website.
Website: ZorroLightersShop.com
Website URL: https://zorrolightersshop.com/
Business country: China
Contact email: support@zorrolightersshop.com
Information We Collect
When you use our website or place an order, we may collect personal information needed to process and deliver your purchase.
- Name
- Email address
- Phone number, if provided
- Shipping and billing address
- Order details
- Account details, if you create an account
- Messages or support requests you send to us
Usage Data
We may automatically collect technical information when you visit our website. This may include your IP address, browser type, device type, pages visited, time spent on the website, and other diagnostic information.
This helps us improve website performance, security, customer experience, and fraud prevention.
Payment Information
We do not store full payment card details on our website. Payments are processed securely by our payment providers.
Depending on the payment method selected at checkout, your payment may be processed by third-party payment providers such as Stripe, PayPal, or other available payment services.
How We Use Your Information
We use customer information to operate our store, process orders, provide support, and improve our website.
- To process and deliver orders
- To send order confirmations and tracking updates
- To respond to customer support requests
- To manage returns, refunds, or replacements
- To prevent fraud and protect our website
- To improve our products, services, and website experience
- To comply with legal and tax obligations
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support cart and checkout features, improve website performance, and understand how visitors use our site.
You can adjust your browser settings to refuse cookies, but some parts of the website may not work properly without them.
Services We Use
To operate our online store and provide a reliable shopping experience, we may use trusted third-party services. These services may process limited customer, order, payment, delivery, or website usage information where necessary.
- WooCommerce: to operate our online store, cart, checkout, orders, and customer accounts.
- Stripe or PayPal: to securely process payments, depending on the payment method available at checkout.
- Google Analytics: to understand website visits and improve our website, if enabled.
- Meta Pixel or TikTok Pixel: to measure advertising performance, if enabled.
- Email provider: to send order confirmations, customer replies, and shipping updates.
- Shipping providers: to deliver orders and provide tracking updates.
- Fraud prevention tools: to help detect suspicious activity and protect customers and our store.
Sharing Your Information
We do not sell your personal information. We may share information only when needed to operate our website, process payments, ship orders, provide customer support, prevent fraud, or comply with legal requirements.
International Processing
Because we use online store, payment, analytics, email, and shipping services, your information may be processed in countries outside your own. We take reasonable steps to ensure your information is handled securely.
Data Retention
We keep personal information only for as long as needed for order processing, customer support, accounting, legal compliance, fraud prevention, and business record purposes.
Your Rights
You may contact us to request access to, correction of, or deletion of personal information you have provided to us. Some information may need to be kept where required for legal, tax, security, or order record reasons.
Security
We take reasonable steps to protect customer information. However, no online transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date shown at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@zorrolightersshop.com.